Frequently asked questions
Short answers about residential and mobile proxies, payments, the free trial and fixing connection problems.
GeneralWhat AeonProxy sells, how to get started and what the proxies may be used for. Product, billing and error questions have their own pages.Residential proxiesHow residential traffic is counted, how targeting and sticky sessions work on our gateway, and what to expect from home IPs.Mobile proxiesWhat mobile carrier IPs are good for, how to pick a carrier and a location, and how sessions behave on mobile networks.Billing and paymentsHow the balance, crypto top-ups, traffic purchases and discounts work. Current prices and tiers are on the pricing page.TroubleshootingThe usual reasons a proxy line fails or behaves in an unexpected way, and what to check first.